DrillPro Refund Policy
Web and desktop purchases
Plans and extra AI credits bought on drillpro.app or in the desktop app are sold by our reseller Paddle.com, the merchant of record.
- 14-day money-back guarantee. If you are not satisfied, you can ask for a full refund within 14 days of your first purchase of a plan or a pack, or within 14 days of a renewal charge. No reason needed.
- After 14 days, payments are not refundable, but you can cancel at any time and keep your plan until the end of the period you paid for. You will not be charged again.
- When a plan or pack is refunded, its features and AI credits end at the time of the refund.
How to ask: reply to your Paddle receipt email, use the link in it, or visit paddle.net to find your order. You can also email abdalla.drillpro@gmail.com with the email address you paid with. Refunds go back to the original payment method, usually within 5–10 business days depending on your bank.
Google Play and App Store purchases
Purchases made inside the Android or iOS app are handled by Google or Apple under their own refund rules. Request a refund through Google Play or Apple.
Cancelling
Web and desktop: Settings → Plans → Manage plan in DrillPro opens the Paddle billing portal, where you can cancel, change your card and download invoices. Android: Google Play → Payments & subscriptions. Your statutory rights as a consumer are not affected by this policy.