Contact DrillPro
Email is the best way to reach us: support@drillpro.app. Please write in English or Arabic and include the email address of your DrillPro account, the device you use (web, Windows, Mac or Android) and, for a calculation question, the numbers you entered.
What we can help with
| Topic | What to send |
|---|---|
| App support | What you did, what you expected and what happened. A screenshot helps. |
| Billing and refunds | The order number from Paddle or Google Play. Web and desktop refunds follow the refund policy. |
| Company and rig licensing | Company name, number of users and the plan you are interested in. |
| Corrections to a guide | The page link and the line or number you think is wrong. |
| Privacy and your data | See the privacy policy. To delete your account and data, use delete account. |
Operator
DrillPro is run by the DrillPro team (support@drillpro.app). Web and desktop orders are processed by Paddle.com, our merchant of record.
We cannot give live operational advice for a well in progress. In a well
control situation follow your rig's procedures and contact your supervisor or company
representative.